Terms of Service

Agreement to These Terms

These Terms of Service (“Terms”) govern your access to and use of the Junkyard Index website, search tools, saved searches, alerts, and related services (collectively, the “Service”). The Service is operated by whisp labs LLC under the Junkyard Index name (“Junkyard Index,” “we,” “our,” or “us”). By creating an account, purchasing a subscription, or otherwise using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

You must be at least 18 years old to create an account or buy a subscription. If you use the Service for an organization, you represent that you have authority to accept these Terms for that organization.

What the Service Provides

Junkyard Index aggregates vehicle inventory information from salvage yards, yard networks, and other third-party sources. The Service helps you search that information and, if enabled, receive notifications about potential matches. Junkyard Index does not own the listed vehicles, sell vehicle parts, reserve inventory, or control participating yards. Unless expressly stated, we are not affiliated with or endorsed by any listed yard or network.

Inventory and Search Information

Inventory information comes from third parties and may be delayed, stale, incomplete, duplicated, inaccurate, or unavailable. Search results may not reflect a yard’s current inventory, vehicle condition, part availability, pricing, location, or policies. A listing is not a representation that a vehicle or part is still available.

You are responsible for confirming inventory, vehicle details, prices, hours, and purchase requirements directly with the yard before traveling, purchasing, or relying on the information.

Service Availability

The Service is provided on an “as is” and “as available” basis. We do not promise that the Service will be uninterrupted, continuously available, timely, secure, or free from errors. Ingestion pipelines, search indexes, websites, databases, notification systems, and third-party providers may experience delays, partial failures, or outages. We may perform maintenance or modify, suspend, or discontinue any part of the Service at any time. No service-level agreement or uptime commitment applies unless we agree to one in a separate written agreement.

We are not responsible for delay or failure caused by events beyond our reasonable control, including internet or utility failures, provider outages, natural disasters, labor disruptions, government actions, attacks, or emergencies.

Alerts

Email, Discord, and other alerts are convenience features provided on a best-effort basis. Alerts may be delayed, duplicated, incomplete, or not delivered. Alert delivery depends on successful inventory collection, search indexing, matching, and third-party services outside our control. We do not guarantee that you will receive an alert for every matching vehicle or before a vehicle or part becomes unavailable. Do not rely on alerts as your only way to monitor time-sensitive inventory.

Accounts and Acceptable Use

You must provide accurate account information and keep your login credentials secure. You are responsible for activity under your account. You may not share an account in a way that defeats plan limits or allow another person to use your credentials.

You may not:

• break the law or violate another person’s rights;
• scrape, crawl, or automatically extract data without our written permission;
• reverse engineer the Service or use it to build a competing inventory database or service;
• bypass access controls, usage limits, rate limits, or security measures;
• introduce malware, interfere with operation, or attempt unauthorized access; or
• impersonate another person or misrepresent affiliation.

We may restrict or terminate access when reasonably necessary to protect the Service, our users, or third parties.

Your Data and Service Data

You retain your rights in information you provide, such as saved searches, preferences, and messages sent through the contact form. You give us a limited, nonexclusive license to host, process, transmit, and display that information only as needed to operate, secure, support, and improve the Service.

We may create and use aggregated or deidentified statistics that do not reasonably identify you. Inventory and other third-party data remain subject to the rights of their respective owners. The Service does not currently offer a general data export feature.

Free Service

Free access may include limits on visible results, saved searches, alerts, or other features. Current limits are shown in the Service. We may change or discontinue free features, but a free account will not automatically become a paid subscription without your affirmative purchase.

Subscriptions, Billing, and Cancellation

Polar Software, Inc. (“Polar”) acts as the merchant of record and authorized reseller for paid subscriptions. Prices, renewal frequency, and cancellation terms are presented before and at checkout. Paid subscriptions renew automatically at the displayed interval until canceled. Checkout, payment processing, taxes, subscription billing, failed payments, and payment-related refunds are governed by the Polar Buyer Terms and Conditions. Your right to access and use Junkyard Index remains governed by these Terms. You may cancel through the subscription management page. Cancellation stops future renewal but normally does not refund the current billing period. Deleting your Junkyard Index account ends your access immediately and first attempts to revoke every subscription that could still renew or recover payment. Account deletion will stop if billing status or revocation cannot be confirmed, or while a checkout is unfinished. Deleting an account does not itself create a refund. We may change plan features with reasonable notice, subject to applicable law and Polar’s terms.

Third-Party Services

The Service relies on third-party inventory sources, hosting, databases, search, authentication, payment, email, Discord, and other providers. Their services and content are governed by their own terms and may change or become unavailable. We are not responsible for third-party services, websites, content, acts, or omissions.

Intellectual Property

The Service, including its software, design, branding, and original content, is owned by whisp labs LLC or its licensors and is protected by applicable intellectual-property laws. Third-party names, trademarks, inventory data, and content remain the property of their respective owners. These Terms give you a limited, revocable, nonexclusive right to use the Service for its intended purpose.

Disclaimer of Warranties

To the fullest extent permitted by law, whisp labs LLC disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, noninfringement, accuracy, availability, and reliability. We do not warrant that search results or alerts will meet your needs or that defects or interruptions will be corrected within any particular time.

Limitation of Liability

To the fullest extent permitted by law, whisp labs LLC and its owners, personnel, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, missed inventory, travel costs, substitute purchases, or lost opportunities arising from or related to the Service. This includes damages caused by inaccurate or stale data, missed or delayed alerts, ingestion or search-index failures, outages, or third-party services.

To the fullest extent permitted by law, our total liability for all claims arising from or related to the Service will not exceed the greater of $100 or the amount you paid for the Service through Polar during the 12 months before the event giving rise to the claim. Some jurisdictions do not allow certain exclusions or limitations, so portions of this section may not apply to you.

Indemnification

To the extent permitted by law, you will defend and indemnify whisp labs LLC against third-party claims, losses, and reasonable costs arising from your unlawful use of the Service, your material violation of these Terms, your infringement of another person’s rights, or your fraud or willful misconduct. This obligation does not apply to the extent a claim results from our own wrongdoing.

Termination

You may stop using the Service at any time and may delete your account from Settings. We may suspend or terminate access for a material violation of these Terms, fraud, abuse, security risk, legal requirement, or discontinuation of the Service. When an account is deleted, access ends and active application data such as saved searches and alert settings is deleted, subject to the retention described in our Privacy Policy. Subscription cancellation and refunds remain subject to the billing section above.

Provisions that by their nature should continue after termination will survive, including intellectual-property, disclaimer, liability, indemnification, and general provisions.

Changes to the Service or Terms

We may update these Terms as the Service changes. We will post the updated Terms and revise the effective date. We will give at least 30 days’ advance notice by email or a prominent notice in the Service before a materially adverse change takes effect. We may make changes sooner when reasonably necessary for security, legal, or regulatory reasons. Your continued use after updated Terms take effect means you accept them. If you do not accept an update, you may stop using the Service and cancel any subscription before the change takes effect.

General Terms

Applicable law may provide rights that these Terms cannot limit or waive. If any provision is unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, financing, reorganization, or sale of the Service or related assets. Notices to you may be sent to your account email or displayed prominently in the Service. Notices to us must be submitted through the contact page. These Terms and the Privacy Policy are the entire agreement between you and whisp labs LLC concerning the Service unless we enter into a separate written agreement.

Contact Us

Questions about these Terms may be submitted through our contact page.